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Privacy Policy

Last updated: June 17, 2026

1. Introduction

WorkSmrt Technologies (“WorkSmrt,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website at worksmrt.ca and use our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, phone number, billing address, and payment information when you register or make a purchase.
  • Account Credentials: username and hashed password for authentication.
  • Business Data: customer contacts, bookings, tasks, projects, files, and other data you store in the platform.
  • Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
  • Device Information: device type, operating system, and unique device identifiers when you use our mobile apps or Teams integration.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain our platform and services.
  • To authenticate your identity and secure your account.
  • To process transactions and send related communications.
  • To improve, personalize, and expand our services.
  • To communicate with you regarding updates, support, and promotional materials (with your consent where required).
  • To detect, prevent, and address technical issues, fraud, or abuse.
  • To comply with legal obligations and enforce our Terms of Service.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent: where you have given clear consent for us to process your data for a specific purpose.
  • Contract: processing is necessary for the performance of a contract with you (e.g., to provide our services).
  • Legal Obligation: processing is necessary to comply with the law.
  • Legitimate Interests: processing is necessary for our legitimate business interests, provided your rights do not override those interests.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

  • Service Providers: with third-party vendors who help us operate our platform (e.g., cloud hosting, payment processing, email delivery). These providers are bound by data processing agreements.
  • Legal Requirements: if required by law, regulation, or legal process (e.g., court order, subpoena).
  • Business Transfers: in connection with a merger, acquisition, or sale of all or a portion of our assets.
  • With Your Consent: when you have given us explicit permission to share your information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can control cookie preferences through your browser settings. The cookies we use include:

  • Essential Cookies: required for authentication and basic site functionality.
  • Analytics Cookies: to understand how visitors interact with our website.
  • Preference Cookies: to remember your settings and preferences.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, subject to legal retention obligations.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS), encryption at rest, access controls, and regular security assessments.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: request correction of inaccurate or incomplete data.
  • Erasure: request deletion of your personal data, subject to certain exceptions.
  • Restriction: request restriction of processing your data.
  • Data Portability: request a copy of your data in a machine-readable format.
  • Objection: object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@worksmrt.ca. We will respond within 30 days.

10. Third-Party Services

Our platform integrates with third-party services, including but not limited to Square, Uber Eats, and Microsoft Teams. When you use these integrations, your data may be subject to the privacy policies of those third parties. We encourage you to review their privacy policies before using their services through our platform.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place (such as Standard Contractual Clauses) when transferring data outside the EEA, UK, or Canada to maintain the same level of protection.

12. Canadian Privacy Compliance (PIPEDA)

WorkSmrt complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We are committed to upholding the ten principles of PIPEDA, including accountability, consent, limiting collection, and safeguarding personal information. If you have a concern that we have not addressed, you may contact the Office of the Privacy Commissioner of Canada.

13. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete that information. If you believe a child has provided us with personal data, please contact us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. For significant changes, we may provide additional notice via email or a notification on our platform.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: